HOLIDAY SCHEDULE & SHIPPING

Australian Made
Proudly Australian Owned
ABN: 5615 3822 630

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Return, Exchange and Cancellation

Return Policy Details

  1. Shipping cost is not refundable.
  2. No Returns or exchange after 14 days of items received.
  3. Receipt for the returned items must be provided as a proof of purchase for exchange.
  4. All returned products must be in original condition and can be resold.
  5. No refund if you just change your mind.
  6. No refund for incorrect choice.
  7. Return postage will be paid by buyers.

Exchange

  1. Contact us within 7 days of receiving the goods.
  2. All returned items must not be worn and in original condition.
  3. Exchange postage will be paid by buyers.
  4. We are not responsible for any lost parcels. (please use traceable shipment)
  5. Clearance items are non-refundable but can be exchanged for different sizes if available.

Cancellation

  1. Contact us within 24 hours from the time you placed the order.
  2. If the order has been processed, we will charge $10 administration fee.
  3. If the order has been dispatched, you need to ship the item back at your expense, we will charge 15% cancellation fee.